Business conflict strategy
Define the desired business outcome, interests, acceptable costs and alternatives to agreement. Test assumptions against facts and comparable experience before costly action.
Practice and methods / 04
Negotiation and conflicts
Test scenarios and develop strategies for relationships with businesses, public customers, digital platforms and employees.
Experience and approaches
Companies and public-sector customers
Experience negotiating and resolving B2B and B2G disagreements over cooperation, obligations and claims, and finding acceptable outcomes.
Digital platforms and services
Relationships with marketplaces, social networks, messengers and digital service providers. Analyse terms, data and interaction mechanisms to select negotiation and resolution scenarios.
Employer and employee
Negotiate changes to working arrangements, performance criteria, responsibilities and staff rotation. Align changes with business objectives and participants’ interests.
Commercial litigation and settlements
Experience shaping the business position in commercial litigation, including higher courts and favourable decisions, and reaching settlements. Specific outcomes are considered alongside the circumstances and the role performed.
Cooperation with legal teams
Connect legal work to the economics and overall conflict strategy. Distinguish advising one party from acting as an independent mediator by mutual agreement.
Specific cases, companies and outcomes from this experience can be discussed in the context of your challenge.
Other areas
Business performance · Digitalisation and automation · Organising work